Contact
Get help with Woseps, subscriptions, video exports, or a privacy request.
2026-10-28
Talk to the developer
Woseps is developed by Enes Sakut. Email [email protected] with a short description of the issue, your iPhone model, iOS version, and Woseps version.
Please do not attach private videos, payment-card details, or sensitive caption content to your first message. If a screenshot would help, remove private information first.
A purchase is not showing
Open Woseps and use Restore Purchases from the subscription screen or Settings. Use the same Apple Account that made the purchase. If access is still missing, contact support with the plan and approximate purchase date; do not send your payment-card details.
Cancel or manage a subscription
On iPhone, open Settings, tap your name, then Subscriptions and select Woseps. Deleting the app does not cancel your subscription. Apple handles billing and refund requests.
Processing or export trouble
For cloud features, check your internet connection and any in-app usage-limit message. For saving a video, check available device storage and the Photos permission in iOS Settings. Tell support which feature failed and the error shown, without sending your source media.
Privacy requests
For questions about personal information or a deletion request, email [email protected]. We may ask for limited information to verify the request and identify relevant service records. You can delete local projects in the app and exported files in Photos.